Refund Policy

Last updated: November 19, 2025

By: AppVault - By: Hx7 CTeam

1. Overview

At AppVault, we strive to provide high-quality digital products and services. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our platform.

      Important: All sales are generally final. However, we understand that issues may arise, and we evaluate 
      refund requests on a case-by-case basis.
    

2. Eligibility for Refunds

Refunds may be considered in the following circumstances:

Technical Issues: If the purchased app or service is not functioning as described and we are unable to resolve the issue within a reasonable timeframe
Duplicate Purchases: If you accidentally purchased the same product multiple times
Billing Errors: If you were charged incorrectly due to a system error
Non-Delivery: If you did not receive access to the purchased product within 48 hours of payment confirmation

3. Non-Refundable Circumstances

Refunds will NOT be issued in the following cases:

Change of mind or buyer's remorse
Failure to read product descriptions or system requirements
Lack of technical expertise to use the product
Violations of our Terms and Conditions resulting in account suspension
After the 7-day refund request window has expired (see Section 4)
Products that have been fully downloaded, accessed, or used extensively

4. Refund Request Timeline

To be eligible for a refund, you must submit your request within 7 days of the original purchase date. Requests submitted after this period will not be considered.

5. How to Request a Refund

To request a refund, please follow these steps:

Contact our support team at laiforthquadro147@gmail.com
Include your order number or transaction ID
Provide a detailed explanation of why you are requesting a refund
Include any relevant screenshots or error messages

Our team will review your request and respond within 3-5 business days. If approved, refunds will be processed to the original payment method within 7-10 business days.

6. Partial Refunds

In some cases, we may offer partial refunds based on usage or subscription length. For example:

For annual subscriptions, we may provide a pro-rated refund based on unused months
For bundled products, we may refund only the unused portions

7. Subscription Cancellations

If you wish to cancel a recurring subscription, you may do so at any time through your account settings. Cancellations will take effect at the end of the current billing period, and no refunds will be issued for partial months.

8. Chargebacks

If you initiate a chargeback through your bank or credit card company without first contacting us, we reserve the right to permanently suspend your account and ban you from future purchases. Please contact us directly to resolve any payment disputes.

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Exceptions

AppVault - By: Hx7 CTeam reserves the right to make exceptions to this policy at our sole discretion. Special circumstances may warrant refunds outside of the standard guidelines.

11. Contact Information

For refund requests or questions about this policy, please contact us at:
Email: laiforthquadro147@gmail.com
By: AppVault - By: Hx7 CTeam

      Note: This refund policy applies to all products and services offered by AppVault. 
      By making a purchase, you acknowledge that you have read, understood, and agree to this Refund Policy.
    